Information Submitted Directly
A name, phone number, or address entered in a search form is sent to the third-party provider that supplies results. St. Charles Residents Directory does not retain a copy of those searches. A message sent to us contains only the information included in that message and is used to respond.
Automatic Technical Information
Hosting services may create ordinary server logs, including IP address, browser type, viewed pages, and timestamps. Aggregate log information helps maintain the service and understand page use. Cookies or similar tools may support basic analytics and, where applicable, advertising measurement.
How Information Is Used
Information is used to operate the service, address technical problems, measure aggregate traffic, and improve the reference pages. We do not sell visitor lists or create individual visitor profiles.
External Services and Links
Links lead to county and state portals, library collections, archives, and third-party search services. The policy of that destination governs any information submitted there. This includes sponsored search results supplied by a third party.
Service Providers and Disclosure
Providers that host or support St. Charles Residents Directory process server logs on our behalf. Analytics or advertising partners can receive the automatic information described above. Information is disclosed when valid legal process requires it and otherwise only as described here.
Safeguards and Retention
The service uses an encrypted connection, and logs are retained only for the purposes described here. There are no site accounts, passwords, or visitor profiles to expose.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If a minor has sent us information, contact us so it can be deleted.
Your Information Choices
Depending on where a visitor lives, laws may provide rights to request access, correction, or deletion of personal data that a website keeps. The research underlying this St. Charles reference did not identify a single broad Missouri consumer-privacy or data-broker deletion statute. Because the service retains little information, a request normally involves the contact mailbox and applicable server logs. Use the Contact page to make a request. Missouri state, county, and city records are controlled by their custodians, including access under the Missouri Sunshine Law, RSMo Chapter 610, not by this service.
Policy Changes
Changes to this policy appear on this page. Continued use after a posted change indicates acceptance of the updated policy.